American Secure Storage reviews

American Secure Storage in West Monroe, LA is rated 4.9 out of 5 from 52 Google reviews. Here are some reviews from customers. Read every review on Google.

• Max was very helpful from beginning to end and every bit of the information necessary was given immediately. Thank you a ton

  Britten J. · 5 stars · September 2026

• She was very nice and helpful. Everything was great

  Ryan A. · 5 stars · September 2026

• Excellent customer service.

  Heather B. · 5 stars · August 2026

• Marlean was awesome answering questions and getting us taken care of

  Joe M. · 5 stars · August 2026

• The rental process was quick and easy! Mia answered all my questions and stayed with me on the phone to make sure I did everything correctly :)

  Heather C. · 5 stars · July 2026

• Mia was wonderful to work with. She got my account set up very quickly and gave me all the info I needed in order to move my things into my unit whenever needed! Would recommend this storage company to everyone! ❤️❤️❤️

  Amber E. · 5 stars · June 2026

• Very helpful on setting up account and closing my account.

  Ray G. · 5 stars · June 2026

• She is polite and professional.

  Tristan O. · 5 stars · June 2026

• Always mia is the best

  Kimberly R. · 5 stars · May 2026

• Mia very helpful

  Aden F. · 5 stars · May 2026

• Very friendly staff, process only took a couple of minutes. Made sure you were comfortable and everything was good for us before they rented us the unit.

  Bridget D. · 5 stars · January 2026

• mia made this a very smooth process! she was very helpful and was there to answer all of my questions quickly!

  L M. · 5 stars · November 2025

• I was concerned about a decrepincy I was having with my Storage unit. However, the Rep took real good care of the situation.

  Welton M. · 5 stars · November 2025

• Mia was very friendly, patient,and helpful. I was very concerned with giving my information over the phone, she patiently dealt with me and convinced me that my information was safe with her. That's no easy task. She helped me save mo ey as well as my belongings. Very good job Mia. Thank you so much.

  Randall C. · 5 stars · 2025

• Always been easy to work with and get in touch with If needed. Mia has gone to Great extent to help me work out my late payments. She is a very good customer service representative and because of her I will always recommend American self storage

  David W. · 5 stars · 2025

• Ms. Mia presented great customer service. She was patient and understanding. The storage space was exactly what I needed at a decent price . I loved my experience.

  Letavia M. · 5 stars · 2025

• Mia, the new owner, has been incredibly professional and supportive. She has been very kind in helping me and I truly appreciate her dedication and exceptional assistance. Highly recommend this place !

  Jessy M. · 5 stars · 2025

• The customer service here at this location is amazing! They stay in communication with you! I definitely recommend! Mia is the best!!!

  Marella N. · 5 stars · 2025

• I just want to say I really appreciate the kindness they showed and they were very respectful to me and very helpful,they were clean and it was convenient for me to rent from them, definitely a good storage place

  Joseph A. · 5 stars · 2025

• Love the customer service! High recommend and very affordable!

  Savannah S. · 5 stars · 2025

• Mia was very good,she helped me out even I didn’t purchase storage from her, but her customer service was great

  ambreen a. · 5 stars · 2025

• The customer. Service named Mia was exceptional. She was very patient, knowledgeable and friendly. Thank you.

  Shirley R. · 5 stars · 2025

• They've been fantastic especially dealing with unforeseen need for a storage unit. Mia was wonderful and responded immediately.

  Kimberly G. · 5 stars · 2025

• Fast, courteous service. Convenient location. Affordable pricing. Mia explains things well and answers promptly. I’m very pleased with the service, location, and pricing.

  Kimberly H. · 5 stars · 2025

• Excellent Customer Service .Ms. 👑Queen 🪻🌻Mia💐 Provided me! Give 👑Mia a compensation⁉️ Absolutely, Thank you again, and have your evening to be joyous‼️

  Mattie A. · 5 stars · 2025

• Mia is so nice, helpful, relatable and understanding. She's awesome!!!!

  Jana T. · 5 stars · 2025

• Excellent customer service! Answered all questions I had. Very polite and helpful

  Rhonda T. · 5 stars · 2025

• It was a smooth experience. I did my whole transaction online. Mia handled the rest. Thank you.

  Marcus M. · 5 stars · 2025

• I bought a storage unit and lady was very helpful and nice. Easy to communicate with

  tonyia w. · 5 stars · 2025

• Mia is great to work with! Always very helpful and understanding!

  Sierra L. · 5 stars · 2025

• Very nice ever quick and professional! I 💯% recommend them

  Chris · 5 stars · 2025

• Kind people who are always ready to help. Recommend them if you need a storage.

  Jodie D. · 5 stars · 2025

• Friendly people and great service and local,will work with you and very convenient

  blake w. · 5 stars · 2025

• Very helpful and communicative during any reasonable hours.

  Connor J. · 5 stars · 2025

• She was polite and gave great instructions.

  Kira Q. · 5 stars · 2025

• I've received nothing other than the best customer service.

  Deon l. · 5 stars · 2025

• They are very professional and have clean units

  Jana B. · 5 stars · 2025

• Excellent customer service

  Jacoba H. · 5 stars · 2025